Privacy Policy

1. Who we are

Sailorscope operates through Deepsea Logic Media LLC in the UAE and Kiaraansh Mariners Studio Pvt. Ltd. in India ("we", "us" or "our"). We act as a data controller for information collected through this website and our business relationships. For customer operational data, our role is normally defined by the applicable service, pilot or data-processing agreement.

2. Information we collect

Depending on how you interact with us, we may collect:

• contact and business details, including name, work email, telephone number, organisation, job title and enquiry content;
• website and device data, such as IP address, browser, device type, pages visited, referral source and security logs;
• account and access data, including authorised-user details, permissions and authentication records;
• vessel, operational, training or camera data supplied by a customer for an agreed pilot or service;
• platform outputs, including alerts, analytics, reports, training records and incident records; and
• technical and operational logs needed to secure, support and improve our services.

3. How we use information

We use information to respond to enquiries, arrange demonstrations, deliver and support our services, generate agreed alerts and analytics, maintain security, improve performance, meet contractual duties and comply with law. We do not use customer data for unrelated purposes without an appropriate legal and contractual basis.

4. Legal bases

Where applicable law requires a legal basis, we rely on performance of a contract, steps requested before entering a contract, legitimate interests in operating and securing our business, compliance with legal obligations, and consent where required. Consent may be withdrawn at any time.

5. Sharing and processors

We may share information with vetted hosting, infrastructure, communications, analytics, security and professional-service providers under appropriate obligations. We may also disclose information when required by law, to protect rights or safety, during a corporate transaction, or where you authorise us. We do not sell personal information.

6. International transfers

Our services and suppliers may involve processing outside your country. Where required, we use recognised safeguards and apply contractual, organisational and technical protections appropriate to the information.

7. Retention

We retain information only as long as needed for the purpose collected, contractual requirements, security, dispute resolution and legal obligations. It is then deleted, anonymised or securely archived where law requires.

8. Security

We use proportionate administrative, technical and physical safeguards designed to protect information. No transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Your rights

Subject to local law, you may have rights to access, correct, delete, restrict or object to processing, receive a portable copy, withdraw consent, and complain to a data-protection authority.

10. Children

Our website and services are intended for organisations and adults. We do not knowingly collect personal information from children.

11. Changes and contact

We may update this policy to reflect operational, legal or regulatory changes. Questions or privacy requests may be sent to enquiry@sailorscope.com.